In the digital age, managing your restaurant’s online reputation is crucial. Do engage with customer feedback, both positive and negative, to build trust. Don’t ignore unfavorable reviews; they’re opportunities for improvement. Balance is key!
Restaurant PR: How to Manage a Crisis & Protect Your Reputation
In the fast-paced world of dining, a crisis can strike unexpectedly. Effective restaurant PR hinges on transparency, swift communication, and proactive engagement. By addressing issues head-on, you can safeguard your reputation and rebuild trust with patrons.